Privacy Policy
ECRW Services
Effective Date: 20/03/2026
ECRW Services (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect and process the following types of personal data:
a. Information You Provide Voluntarily
- Name
- Email address
- Phone number
- Any information you submit via our “Contact Us” form
b. Automatically Collected Information
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Referring website addresses
2. How We Use Your Information
- Respond to inquiries submitted through our contact form
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal data to third parties.
3. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we rely on:
- Legitimate interests (to respond to inquiries and improve services)
- Consent (where you voluntarily submit your information)
- Legal obligations (where applicable)
4. Data Sharing
We may share your information with:
- Service providers who support our website operations
- Legal or regulatory authorities if required by law
All third parties are required to respect the security of your personal data.
5. Data Retention
- Fulfil the purposes we collected it for
- Satisfy legal, accounting, or reporting requirements
6. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
7. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to processing
- Request restriction of processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
ECRW Services
Email: ellie.clayroe91@gmail.com